Shaping Customer Journeys: Customer Experience Analyst Role at SBM Bank Kenya

In today’s digital-first world, exceptional customer service has become the heartbeat of successful businesses. SBM Bank Kenya understands this truth, and that’s why they’re looking for a Customer Experience Analyst to join their team in Nairobi. This role isn’t just about crunching numbers or compiling reports—it’s about making sure every customer interaction counts. From branch…

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