🚀 Safaricom Announces Vacancy for Configuration Analyst: Here’s What You Need to Know

Safaricom Kenya, the driving force behind M-Pesa and one of Africa’s top telecommunications innovators, is looking to hire a Configuration Analyst. This role plays a crucial part in strengthening compliance, ensuring smooth platform operations, and supporting new M-Pesa service configurations. If you’re passionate about mobile money systems, financial crime prevention, and technical configuration, this is…

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Safaricom PLC – Customer Experience Executive

Safaricom PLC, Kenya’s leading telecommunications company, is hiring Customer Experience Executives to provide first-line customer support, resolve queries, and improve service delivery. Key Responsibilities Handle customer queries across digital, phone, and in-person platforms. Provide product information and after-sales support. Maintain service quality and meet satisfaction targets. Report customer trends for service improvement. Qualifications Diploma/Degree in…

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