Join ICEA Lion Group as a Quality Assurance Officer – Elevate Customer Experience in a Leading Financial Brand
ICEA Lion Group, one of Kenya’s most trusted financial services organizations, is looking for a Quality Assurance Officer to join its team in Nairobi. This role is perfect for a detail-oriented professional passionate about enhancing service delivery and maintaining high-quality customer engagement standards. Key Responsibilities 1. Quality Assurance & Compliance Audit and evaluate customer interactions…