DIB Bank Kenya Limited (DIBBKE) is seeking a highly motivated and experienced Senior Officer – Learning & Development to join its Human Resources team in Nairobi. This is an exciting opportunity for HR professionals who are passionate about employee growth, talent development, and building a strong learning culture within the banking sector.
Job Overview
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Job Type: Full Time
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Location: Nairobi
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Department: Human Resources
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Experience Required: Minimum 5 years
The successful candidate will work closely with the Manager – Learning to design, implement, and evaluate learning initiatives that enhance staff capability and align with the Bank’s strategic goals.
Key Responsibilities
Learning & Development Strategy
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Collaborate with departmental heads to identify training needs and support the Bank’s learning strategy.
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Design, plan, and implement training programs that address skills gaps across the organization.
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Develop engaging e-learning content for the Knowledge and Learning Management System (KLMS).
Training Coordination & Evaluation
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Monitor training programs to ensure timely implementation within approved budgets.
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Design tools to measure training effectiveness, including ROI analysis.
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Prepare monthly training reports with insights and improvement recommendations.
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Maintain quality standards and performance metrics for all training initiatives.
Stakeholder Engagement
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Partner with accredited institutions, training providers, and regulators such as CBK, KBA, and NITA.
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Support leadership development programs, coaching, mentoring, and employee engagement activities.
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Promote a strong learning culture and encourage uptake of e-learning courses.
Job Complexity & Judgment
This role requires high levels of judgment, creativity, and influence. The job holder must navigate:
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Rapid technological changes in e-learning platforms
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Regulatory and labor law updates
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Performance and relationship management across the Bank
Qualifications & Requirements
Education & Certification
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Bachelor’s degree in Human Resource Management or a related field
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CHRPK or Higher Diploma in HR
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CPLP certification is an added advantage
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Must be a registered member of a recognized HR professional body
Skills & Competencies
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Excellent communication and interpersonal skills
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Strong facilitation, coaching, and mentoring abilities
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Proficiency in MS Office tools
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Ability to design and implement effective training programs
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Knowledge of banking products and services
Experience
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At least 5 years of HR experience, preferably within the financial services industry
How to Apply
Interested candidates should send their CV and cover letter to:
📧 careers@dibkenya.co.ke
📌 Subject: Senior Officer Learning & Development
🗓 Deadline: Close of Business, 7th January 2026
⚠️ Canvassing will lead to automatic disqualification.
