SBM Bank Kenya is expanding its retail banking team and is currently recruiting Direct Sales Representatives to support its consumer banking growth. This is an exciting opportunity for energetic, ambitious, and customer-focused individuals looking to build a career in the banking sector.
The primary goal of the Direct Sales Representative is to promote and sell the bank’s consumer banking products while delivering excellent customer service. The role involves actively scouting for new business opportunities, onboarding potential clients, and supporting product campaigns aimed at driving account openings and cross-selling.
A major part of the job focuses on business growth, where the representative will identify potential customers, pitch products, generate leads, and ensure high conversion rates. They will also take part in product activations and awareness initiatives to help boost brand visibility and customer engagement.
Relationship management is also essential. The Sales Representative will maintain strong connections with key company contacts, keep customer records updated, and work closely with business development teams to maximize opportunities within existing portfolios. Regular courtesy visits and participation in service open days will help strengthen the bank’s relationship with corporate partners.
Customer service plays a crucial role in the position. Representatives are expected to respond promptly to queries, help resolve complaints within expected timelines, and ensure clients enjoy a smooth onboarding experience.
Candidates applying for this position should have at least a Diploma in a business-related field, sales experience (preferably in banking), and a solid understanding of financial products and industry regulations. The bank is looking for individuals with excellent interpersonal skills, strong business acumen, networking abilities, and a results-oriented mindset.
Qualified applicants can submit their applications through the SBM Bank website at www.sbmbank.co.ke.
This is a great chance to join a growing bank and take your sales career to the next level.
