AutoXpress Ltd, one of Kenya’s leading automotive service and retail companies, is looking for a dedicated and customer-focused Sales Advisor to join its Nairobi team. This role offers an exciting opportunity to work in a dynamic environment where customer service, product expertise, and sales excellence come together.
As a Sales Advisor, you will be the first point of contact for walk-in and phone-in customers, helping them understand products, find solutions, and make confident purchasing decisions.
Key Responsibilities
1. Customer Service Excellence
The Sales Advisor plays a central role in delivering exceptional customer experiences. You will welcome customers, respond to inquiries, assist with product explanations, and resolve complaints with professionalism. Ensuring every customer feels valued and supported is a core part of this position.
2. Store Operations Support
You will learn and support essential store operations such as:
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Cash handling
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Visual merchandising
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Store cleanliness and organization
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Compliance with safety and security standards
This hands-on experience ensures smooth day-to-day operations and reinforces AutoXpress’ high service standards.
3. Sales & Business Growth
The position offers the opportunity to understand sales strategies, customer engagement techniques, and promotional approaches. You will help identify growth opportunities, analyze sales data, and contribute to meeting the store’s sales targets.
4. Product Knowledge
AutoXpress carries a wide range of automotive products and accessories. As a Sales Advisor, you will develop deep knowledge of product features, specifications, installation procedures, and compatibility—equipping you to help customers make informed decisions.
Qualifications & Experience
To qualify for this role, you should have:
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A Bachelor’s degree in Sales & Marketing or a business-related field
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At least 2 years of experience in sales or customer service
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Strong communication and interpersonal skills
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A customer-centered approach and commitment to excellent service
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Good analytical and problem-solving abilities
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Ability to perform well in a fast-paced, high-energy work environment
How to Apply
Send your application letter, CV, and relevant academic or professional certificates to:
📧 careers@auxpke.com
📅 Deadline: 30th November 2025
Make sure to quote “Sales Advisor” in the subject line.
If you’re passionate about automotive products, enjoy interacting with customers, and thrive in a sales environment, this opportunity at AutoXpress could be the perfect fit.
