Safaricom Kenya, the country’s leading telecommunications company, is looking to hire a Customer Marketing Lead to join its dynamic marketing team in Nairobi. This is a full-time role for experienced marketing professionals who are passionate about driving customer engagement and business growth.
The role is designed for a leader who understands customer behavior and can transform insights into innovative marketing strategies. As Customer Marketing Lead, you’ll be responsible for:
-
Developing marketing strategies that are both national and regional, with a sharp focus on channel-specific execution.
-
Translating insights into action, ensuring that shopper and customer behaviors guide all strategic plans.
-
Leading execution, from developing campaigns to amplifying Safaricom’s brand presence in the market.
-
Driving partnerships and collaboration, working with internal teams, agencies, and external stakeholders to increase market share.
-
Overseeing budgets and performance metrics, ensuring that every shilling spent delivers maximum impact.
-
Managing projects, ensuring initiatives are delivered on time, on budget, and with measurable ROI.
Safaricom is seeking candidates with a degree in a business-related field, at least 6 years of experience in sales and marketing leadership, and proven expertise in turning market insights into impactful campaigns. A strong background in managing marketing budgets and agency partnerships will be highly valuable.
This is more than just a marketing job—it’s an opportunity to make a real impact in one of Kenya’s most innovative companies. If you’re ready to lead, innovate, and deliver results, Safaricom wants you.
👉 How to Apply:
Interested candidates can submit their applications through Safaricom’s official careers portal.
