As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Mombasa.

At African Clean Energy, you will:

• Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM system
• Contact assigned new customers to welcome them to African Clean Energy.
• Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
• Daily review and report the operations of the customer calls with CFM.
• Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
• Update incorrect or outdated contact information to ensure accurate communication
• Conduct customer training for stove usage
• Conduct customer training for payment model
• Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls.
• Review the outcomes of the satisfaction and survey calls and report to CFM.
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field
• Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
• Basic understanding of debt recovery strategies and credit processes.
• Excellent communication—English required, Kiswahili essential, local dialects a plus.
• Analytical mindset, negotiation skills, ability to work under pressure.
• Proven ability to achieve targets and deliver results consistently.
• Self-motivated, proactive, and able to work independently.
• A strong connection to the local communities in Mombasa is highly preferred
• Results-driven with the ability to focus on achieving set objectives and goals.
• Must be a native of the location applied for.
• Computer literate—MS Excel, CRM proficiency.
• Willingness to travel frequently and work flexible hours

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s financial position and are a good basis for informed decision making to all internal and external stakeholders of office locations in Mombasa.

At African Clean Energy, you will:

Deliver accurate and up to date financial data

• Ensures that the financial administration is accurate, complete and up to date at all times.
• All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
• Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
• Prepare vendor payments for authorisation in banking system
• Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
• Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
• Prepare and book the monthly accruals.
• Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
• Prepare statutory submissions eg. VAT, wage tax etc.

Monitor progress of financial information

• Prepare the monthly reporting. Including actual vs budget. Perform analysis.
• Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
• Support with periodic analyses and reports for internal stakeholders as requested.
• Support the preparation of the annual accounts with related specifications and audit files independently.
• Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
• Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.

Describing and improving financial work processes and policies

• Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
• Ensures clear instructions for work processes are available aligned with global instructions.
• Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
• Ensures compliance with all relevant statutory requirements
• Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.

People Management

• Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues

We’d really like to hear from you if you have:

• Bachelor’s degree in Accounting, Business, Finance, or related field.
• CPA-K or ACCA; MBA is an added advantage.
• Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
• Experience in the Fintech industry is preferred.
• Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
• Solid knowledge of financial analysis and forecasting.
• Excellent analytical and numerical skills.
• Strong attention to detail and organizational skills.
• Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Fluency in English is required. Knowledge of Swahili or other local languages is a plus.

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities.

We are building our Sales Hubs in Mombasa and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support

• Assist agents with planning and executing community-level marketing and product demos.
• Identify high-potential sales areas based on past performance, repayment data, and customer needs.
• Ensure agents are actively prospecting and building leads in their assigned territories.

Sales Conversion & Performance Management

• Assign daily sales and demo targets based on regional goals and agent capacity.
• Track agent performance through sales dashboards and provide real-time coaching.
• Support agents in improving closing rates and handling customer objections.

Sales Administration & Data Quality

• Ensure all customer registration, syncing, and documentation is completed correctly and on time.
• Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
• Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.

Field Team Oversight & Support

• Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
• Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
• Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.

Training, Motivation & Development

• Support the onboarding of new agents by providing hands-on training and shadowing sessions.
• Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
• Keep agents motivated through recognition, encouragement, and practical support.

Reporting and Communication

• Submit weekly reports on agent performance, sales numbers, and repayment progress.
• Act as the main communication link between agents and regional management.
• Ensure all team updates, process changes, and compliance expectations are clearly communicated.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• 2–3 years’ experience in field sales, agent supervision, or community sales implementation.
• Prior experience managing small teams or working in B2C sales is a strong advantage.
• Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
• Strong interpersonal and communication skills.
• Local language fluency and familiarity with the region is preferred.
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

We are building our Sales Hubs in Mombasa and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the office locations in Mombasa.

At African Clean Energy, you will:

• Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
• Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
• Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
• Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
• Track fuel adoption behavior and integrate results into officer performance monitoring.
• Use syncing data to validate stove usage and identify follow-up priorities.
• Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
• Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.

We’d really like to hear from you if you have:

• Bachelor’s degree in Business, Marketing, or related field
• 2–4 years experience in team management, preferably in customer service or field operations
• Strong understanding of customer engagement, data usage, and behavior change
• Ability to coordinate multifunctional teams across both digital and offline environments
• Excellent communication and problem-solving skills
• Comfort with reporting, tracking systems, and field monitoring
• Fluency in English and Kiswahili for effective customer communication.

We are building our Sales Hubs in Mombasa and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

We are building our Sales Hubs in Kilifi and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

We are building our Sales Hubs in Kwale and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Kilifi.

At African Clean Energy, you will:

• Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM system
• Contact assigned new customers to welcome them to African Clean Energy.
• Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
• Daily review and report the operations of the customer calls with CFM.
• Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
• Update incorrect or outdated contact information to ensure accurate communication
• Conduct customer training for stove usage
• Conduct customer training for payment model
• Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls.
• Review the outcomes of the satisfaction and survey calls and report to CFM.
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field
• Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
• Basic understanding of debt recovery strategies and credit processes.
• Excellent communication—English required, Kiswahili essential, local dialects a plus.
• Analytical mindset, negotiation skills, ability to work under pressure.
• Proven ability to achieve targets and deliver results consistently.
• Self-motivated, proactive, and able to work independently.
• A strong connection to the local communities in Mombasa is highly preferred
• Results-driven with the ability to focus on achieving set objectives and goals.
• Must be a native of the location applied for.
• Computer literate—MS Excel, CRM proficiency.
• Willingness to travel frequently and work flexible hours

As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Mombasa Kwale.

At African Clean Energy, you will:

• Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM system
• Contact assigned new customers to welcome them to African Clean Energy.
• Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
• Daily review and report the operations of the customer calls with CFM.
• Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
• Update incorrect or outdated contact information to ensure accurate communication
• Conduct customer training for stove usage
• Conduct customer training for payment model
• Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls.
• Review the outcomes of the satisfaction and survey calls and report to CFM.
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field
• Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
• Basic understanding of debt recovery strategies and credit processes.
• Excellent communication—English required, Kiswahili essential, local dialects a plus.
• Analytical mindset, negotiation skills, ability to work under pressure.
• Proven ability to achieve targets and deliver results consistently.
• Self-motivated, proactive, and able to work independently.
• A strong connection to the local communities in Mombasa is highly preferred
• Results-driven with the ability to focus on achieving set objectives and goals.
• Must be a native of the location applied for.
• Computer literate—MS Excel, CRM proficiency.
• Willingness to travel frequently and work flexible hours

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the three office locations in Kilifi.

At African Clean Energy, you will:

• Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
• Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
• Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
• Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
• Track fuel adoption behavior and integrate results into officer performance monitoring.
• Use syncing data to validate stove usage and identify follow-up priorities.
• Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
• Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.

We’d really like to hear from you if you have:

• Bachelor’s degree in Business, Marketing, or related field
• 2–4 years experience in team management, preferably in customer service or field operations
• Strong understanding of customer engagement, data usage, and behavior change
• Ability to coordinate multifunctional teams across both digital and offline environments
• Excellent communication and problem-solving skills
• Comfort with reporting, tracking systems, and field monitoring
• Fluency in English and Kiswahili for effective customer communication.

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the office locations in Kwale.

At African Clean Energy, you will:

• Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
• Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
• Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
• Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
• Track fuel adoption behavior and integrate results into officer performance monitoring.
• Use syncing data to validate stove usage and identify follow-up priorities.
• Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
• Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.

We’d really like to hear from you if you have:

• Bachelor’s degree in Business, Marketing, or related field
• 2–4 years experience in team management, preferably in customer service or field operations
• Strong understanding of customer engagement, data usage, and behavior change
• Ability to coordinate multifunctional teams across both digital and offline environments
• Excellent communication and problem-solving skills
• Comfort with reporting, tracking systems, and field monitoring
• Fluency in English and Kiswahili for effective customer communication.

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s financial position and are a good basis for informed decision making to all internal and external stakeholders of three office locations in Kilifi.

At African Clean Energy, you will:

Deliver accurate and up to date financial data

• Ensures that the financial administration is accurate, complete and up to date at all times.
• All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
• Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
• Prepare vendor payments for authorisation in banking system
• Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
• Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
• Prepare and book the monthly accruals.
• Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
• Prepare statutory submissions eg. VAT, wage tax etc.

Monitor progress of financial information

• Prepare the monthly reporting. Including actual vs budget. Perform analysis.
• Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
• Support with periodic analyses and reports for internal stakeholders as requested.
• Support the preparation of the annual accounts with related specifications and audit files independently.
• Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
• Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.

Describing and improving financial work processes and policies

• Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
• Ensures clear instructions for work processes are available aligned with global instructions.
• Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
• Ensures compliance with all relevant statutory requirements
• Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.

People Management

• Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues

We’d really like to hear from you if you have:

• Bachelor’s degree in Accounting, Business, Finance, or related field.
• CPA-K or ACCA; MBA is an added advantage.
• Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
• Experience in the Fintech industry is preferred.
• Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
• Solid knowledge of financial analysis and forecasting.
• Excellent analytical and numerical skills.
• Strong attention to detail and organizational skills.
• Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Fluency in English is required. Knowledge of Swahili or other local languages is a plus.

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s financial position and are a good basis for informed decision making to all internal and external stakeholders of office locations in Kwale.

At African Clean Energy, you will:

Deliver accurate and up to date financial data

• Ensures that the financial administration is accurate, complete and up to date at all times.
• All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
• Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
• Prepare vendor payments for authorisation in banking system
• Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
• Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
• Prepare and book the monthly accruals.
• Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
• Prepare statutory submissions eg. VAT, wage tax etc.

Monitor progress of financial information

• Prepare the monthly reporting. Including actual vs budget. Perform analysis.
• Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
• Support with periodic analyses and reports for internal stakeholders as requested.
• Support the preparation of the annual accounts with related specifications and audit files independently.
• Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
• Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.

Describing and improving financial work processes and policies

• Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
• Ensures clear instructions for work processes are available aligned with global instructions.
• Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
• Ensures compliance with all relevant statutory requirements
• Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.

People Management

• Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues
• Provides training on the job, introduction, and support as appropriate
• Acts as point of contact for employees with questions and problems on financial issues

We’d really like to hear from you if you have:

• Bachelor’s degree in Accounting, Business, Finance, or related field.
• CPA-K or ACCA; MBA is an added advantage.
• Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
• Experience in the Fintech industry is preferred.
• Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
• Solid knowledge of financial analysis and forecasting.
• Excellent analytical and numerical skills.
• Strong attention to detail and organizational skills.
• Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Fluency in English is required. Knowledge of Swahili or other local languages is a plus.

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities.

We are building our Sales Hubs in  Kilifi and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support

• Assist agents with planning and executing community-level marketing and product demos.
• Identify high-potential sales areas based on past performance, repayment data, and customer needs.
• Ensure agents are actively prospecting and building leads in their assigned territories.

Sales Conversion & Performance Management

• Assign daily sales and demo targets based on regional goals and agent capacity.
• Track agent performance through sales dashboards and provide real-time coaching.
• Support agents in improving closing rates and handling customer objections.

Sales Administration & Data Quality

• Ensure all customer registration, syncing, and documentation is completed correctly and on time.
• Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
• Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.

Field Team Oversight & Support

• Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
• Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
• Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.

Training, Motivation & Development

• Support the onboarding of new agents by providing hands-on training and shadowing sessions.
• Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
• Keep agents motivated through recognition, encouragement, and practical support.

Reporting and Communication

• Submit weekly reports on agent performance, sales numbers, and repayment progress.
• Act as the main communication link between agents and regional management.
• Ensure all team updates, process changes, and compliance expectations are clearly communicated.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• 2–3 years’ experience in field sales, agent supervision, or community sales implementation.
• Prior experience managing small teams or working in B2C sales is a strong advantage.
• Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
• Strong interpersonal and communication skills.
• Local language fluency and familiarity with the region is preferred.
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities.

We are building our Sales Hubs in Kwale and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support

• Assist agents with planning and executing community-level marketing and product demos.
• Identify high-potential sales areas based on past performance, repayment data, and customer needs.
• Ensure agents are actively prospecting and building leads in their assigned territories.

Sales Conversion & Performance Management

• Assign daily sales and demo targets based on regional goals and agent capacity.
• Track agent performance through sales dashboards and provide real-time coaching.
• Support agents in improving closing rates and handling customer objections.

Sales Administration & Data Quality

• Ensure all customer registration, syncing, and documentation is completed correctly and on time.
• Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
• Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.

Field Team Oversight & Support

• Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
• Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
• Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.

Training, Motivation & Development

• Support the onboarding of new agents by providing hands-on training and shadowing sessions.
• Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
• Keep agents motivated through recognition, encouragement, and practical support.

Reporting and Communication

• Submit weekly reports on agent performance, sales numbers, and repayment progress.
• Act as the main communication link between agents and regional management.
• Ensure all team updates, process changes, and compliance expectations are clearly communicated.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• 2–3 years’ experience in field sales, agent supervision, or community sales implementation.
• Prior experience managing small teams or working in B2C sales is a strong advantage.
• Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
• Strong interpersonal and communication skills.
• Local language fluency and familiarity with the region is preferred.
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

We are building our Sales Hubs in Kilifi and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus

We are building our Sales Hubs in Kwale and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus