Communication and Client Relations Officer – Trainingcred Institute (Nairobi)

Trainingcred Institute, a research, training and consultancy organization in Nairobi, seeks a Communications & Client Relations Officer. The role involves enhancing stakeholder engagement, managing client relations, and supporting the institute’s communication strategy.

Key Responsibilities

  • Develop and manage communication materials (press releases, newsletters, website content).

  • Serve as a point of contact for clients and stakeholders, ensuring high levels of engagement and satisfaction.

  • Coordinate events, client meetings and outreach activities.

  • Monitor media and client feedback, prepare reports and recommend improvements.

  • Collaborate with internal teams to ensure consistent messaging and brand alignment.

Minimum Qualifications & Skills

  • Bachelor’s degree in Communications, Public Relations, Marketing or related field.

  • Excellent written and verbal communication skills in English (Swahili is an advantage).

  • Experience (1-3 years) in client relations or communications roles.

  • Proficiency in digital communication tools (social media, CMS, email marketing).

  • Strong interpersonal skills and ability to manage multiple stakeholder relationships.

How to Apply

Visit the Trainingcred Institute careers page or job listing on MyJobMag:
👉 [Trainingcred Institute – apply link]
Make sure your application includes: CV, cover letter, and relevant certificates.
Deadline: Check listing for exact cut-off (posted today)

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