Vacancies at AA Kenya

AA Kenya provides mobility solutions including driver training programs, vehicle inspection and valuation, technical training on defensive driving, guidance on vehicle running costs through AA mileage rates, and issuance of international driving licenses and car passports, among other mobility offerings

Branch Manager – Garissa
Business Development & Operations Manager
Direct Sales Representatives
Travel Consultant

Branch Manager – Garissa

AA Kenya is expanding its branch network to major towns in Kenya. We are seeking a highly skilled and motivated individual to fill the position of Business Development Manager at our newly opened Garissa branch.

The position holder will report to the Director of Business and Channels.

Key Responsibilities

Business Development and Lead generation through different marketing channels .
Offer clients superior Customer experience by providing solutions to meet their needs .
Manage client relationships and partnerships to create lasting business relationships .
Lead people by coaching and mentoring the team.
Manage general branch operations.

Minimum job requirements

A Bachelor’s Degree in Business Management or its equivalent.
Minimum 5 years of experience with at least two (2) years in a leadership role.
Thorough understanding of marketing/ sales and negotiation techniques.
Excellent negotiation and selling skills.
Self-motivated and results driven attitude.
Experience in leading a team.

Direct Sales Representatives

Key Responsibilities

Selling and promoting AA Tours & Travel products to the assigned markets.
Contacting leads and setting up appointments to present products and services.
Building relationships with existing referral sources and cultivate new referral sources.
Deriving insights to competitor sales activities and effectively improve their efforts.

Minimum job requirements

Diploma/Degree in Sales and Marketing, or any other related field.
1-2 years’ experience in Sales and Marketing in a Tours and Travel company is an added advantage.
Ability to work with minimum supervision.
Excellent selling and negotiation skills
Good presentation and communication skills.
Strong interpersonal and relationship management skills.

Travel Consultant

Key Responsibilities

Travel Advisory.
Air Ticketing.
Visa Advisory.
Local and International Hotel Booking.
Tours and Safari Planning.

Minimum job requirements

Diploma in Tourism Management, Tours and Travel or Equivalent.
IATA or GDS training Certificate.
Expertise with the Galileo/Amadeus GDS platform and web fares.
MUST have at least 2-3 years’ experience as a Ticketing /Travel Consultant in a busy travel agency or airline.
Proficiency in use of Microsoft Office suites.
Must have Excellent customer service skills & be customer driven.
Should be Self-motivated, Confident, and have an outgoing personality.

Business Development & Operations Manager

We are seeking highly skilled and motivated individuals to fill the below positions;

This is a critical leadership role for a strategic thinker and hands-on leader who can take charge of the entire business operation, from developing robust strategies to executing growth plans. The ideal candidate will oversee all business functions and lead a high performing team, ensure exceptional customer service, and grow the brand to become a market leader in the tours and travel industry.

Key Responsibilities

Strategic Planning and Execution: Develop and execute short and long term strategies to grow the business revenue.
Business Development: Business Growth, Development and Lead generation through different marketing channels
Operational Excellence: Manage operations of the business. Streamline and oversee daily operations, ensuring efficiency and high customer service standards
Brand Building & Marketing: Drive brand visibility and customer acquisition through creative marketing strategies. Ensure consistent brand messaging and superior customer engagement.
Team Leadership & Management: Recruit, mentor, and lead a team of professionals, ensuring all departments are aligned with the company’s goals. Lead people by coaching and mentoring the team.
Financial Oversight: Manage budgets, control costs, and optimize resources to maximize profitability for the business

Minimum job requirements

Bachelor’s degree in Tours and travel, sales and marketing or related field.
A minimum of 5 years’ experience in a senior role in charge of business development,
Operations, corporate sales & relations management, public relations, or a similar role in a tours and travel company.
Proven track record of growing business revenue and managing operations successfully.
Understanding of tours and travel industry operations.
Strategic thinker with excellent problem-solving skills and a growth-oriented mindset.
Exceptional communication, negotiation, and relationship-building abilities.