Unilever is known globally for building powerful brands through strong customer partnerships, and the Assistant CSP Manager – Home Care (HC) role is a key part of that mission. Based in Nairobi, this full-time opportunity is ideal for professionals who thrive at the intersection of customer strategy, category growth, and in-market execution.
The role focuses on developing and executing customer strategy plans that align brand objectives with shopper and channel needs. As an Assistant CSP Manager, you will lead the activation of category growth strategies across channels and customers, ensuring that commercial plans are executed with precision and impact in the market.
A major responsibility of this role is localizing category growth strategies and translating them into actionable customer and channel plans. Working closely with brand teams, customer marketing, shopper marketing, CMI, and Net Revenue Management (NRM), the Assistant CSP Manager ensures that customer sell-in strategies are insight-driven and commercially sound.
Innovation also plays a central role. From defining national launch plans to integrating customer and channel input into broader business unit strategies, this position ensures that innovation reaches the market effectively. Pricing, promotions, and mix optimization are owned at the role level, including forecasting and managing promotional effectiveness to deliver revenue and growth targets.
Execution excellence is critical. The role ensures strong in-store and digital activation, clear execution standards such as share of shelf (SoS) and total distribution points (TDP), and consistent application of brand standards across channels. Measuring ROI on customer marketing activities ensures that investments deliver tangible results.
Candidates should have at least three years of experience in category management, sales, or customer-facing roles, with account management experience being an added advantage. Strong analytical skills, shopper insight expertise, and a passion for delivering results are essential for success.
For professionals eager to build brands through customer-centric strategies within a global FMCG leader, this role offers a dynamic and rewarding career path.
