DHL—often recognized as one of the world’s most international companies—continues to shape the future of logistics. With operations across more countries than any other provider and a legacy of pioneering cross-border shipping, DHL plays a powerful role in connecting people and businesses globally.
Now, the organization is looking for an ambitious Business Development Specialist to join the team and continue its mission of making the world more connected.
Why This Role Matters
In this position, you will act as a New Business Hunter, responsible for driving growth in the heavier-weight express shipping segment (30–1000 kg per shipment). These clients often have more complex logistics requirements, making this role critical for expanding DHL’s reach.
This role is perfect for a self-driven sales professional who thrives on building relationships, understanding customer challenges, and securing profitable business wins.
Key Responsibilities
🔹 1. New Business Acquisition
Your primary focus is identifying and securing new customers who require time-definite, international shipping. This involves:
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Targeted prospecting
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Networking and strategic planning
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Conducting customer needs assessments
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Preparing tailored DHL Express solutions
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Negotiating deals and onboarding new clients
Collaboration is vital—you’ll work with Core and Retail Sales teams to ensure each customer gets a seamless transition to long-term account management.
🔹 2. Market Development & Strategy
To stay ahead, you’ll dive deep into market insights:
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Analyzing customer sectors such as manufacturing, healthcare, technology, automotive, and industrial
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Monitoring competitor activity
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Identifying emerging market opportunities
You’ll also share strategic feedback with Product, Pricing, and Marketing teams to help enhance DHL’s offering.
🔹 3. Customer Relationship Management
Strong relationships are essential. You’ll leverage your network to open commercial opportunities and build trust with key decision-makers. During customer onboarding, you’ll ensure a smooth handover to the account managers while maintaining high customer satisfaction.
🔹 4. Sales Performance & Reporting
Success in this role means:
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Meeting or surpassing revenue and profit goals
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Maintaining accurate CRM records in COMET or STELLAR
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Providing timely pipeline updates and forecasts
Who Should Apply?
DHL is looking for a commercially minded professional who brings both expertise and ambition.
✔ Education
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Bachelor’s degree in Logistics, Business, Sales, Supply Chain, or related fields.
✔ Experience
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3–5 years in B2B sales
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Experience winning new accounts with complex logistics needs
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Background in express logistics or air freight is a big plus
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Selling heavier-weight shipments is highly desirable
✔ Knowledge
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Solid understanding of international logistics, customs processes, and cross-border trade
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Familiarity with DHL’s solutions (TDI, TDD, etc.) is beneficial
Final Thoughts
This role offers the unique opportunity to contribute to a global brand that connects people and businesses worldwide. If you’re a dynamic sales professional ready to help drive DHL’s growth, this could be the perfect next step in your career.
