Influx, a global leader in customer support outsourcing, is seeking a Customer Sales Agent to join its growing team in Nairobi. If you’re passionate about helping people, solving problems, and building meaningful customer relationships, this is your chance to thrive in a diverse, fully remote work environment.
As a Customer Sales Agent, you’ll be on the front line, engaging customers through inbound calls and emails, offering tailored support, and promoting products that meet their needs.
Your Role and Responsibilities
In this role, you’ll:
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Provide exceptional customer service through calls and emails.
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Troubleshoot issues and find solutions across multiple platforms.
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Research and respond to customer inquiries with accuracy and urgency.
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Drive proactive sales to both new and existing clients.
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Identify opportunities to enhance customer satisfaction and engagement.
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Meet or exceed key performance indicators (KPIs) like response time and satisfaction scores.
Why You’ll Love Working at Influx
At Influx, you’ll enjoy:
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💻 100% remote work flexibility — work from anywhere!
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🌎 A global, inclusive team culture that values kindness and creativity.
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💰 Performance-based incentives for exceeding targets.
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🚀 Professional growth opportunities in a supportive, international environment.
Who You Are
You’re an excellent communicator—empathetic, clear, and composed under pressure. You love helping others, learning new skills, and achieving measurable results. You’re self-motivated, solution-oriented, and thrive working independently.
If you’re passionate about customer care and want to work in a team that values your input, Influx is the place to be.
📍 Location: Nairobi (Remote)
💼 Employment Type: Full-time
👉 Ready to grow your customer service career?
Apply now via Influx Careers and become part of a company redefining customer experience worldwide.
