Jobs at Newark Frontiers
Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses, ensuring accessibility, affordability, value, and customer experience. Jobs at Newark Frontiers
Newark Frontiers Careers
- Team Leader
- Loan Officer
- Field Collection Agent (FCA)
- Collection Officer
Loan Officer
Jobs at Newark Frontiers
Newark Frontiers is seeking a qualified Loan Officer to assess loan applications, analyze client financials, and support disbursement and monitoring processes.
The ideal candidate should have at least one year of experience in credit or loan processing, excellent customer service and communication skills, and strong analytical capabilities.
A diploma or degree in Business, Finance, or a related field is required.
The Loan Officer will assess loan applications, conduct client interviews, analyze financials, and prepare documentation.
They will follow up on requirements, monitor disbursements, maintain records, and report to the branch manager.
Requirement
- Diploma or Degree in Business, Finance, or a related field.
- At least 1 year of experience in credit or loan processing (microfinance experience preferred).
- Excellent communication and customer service skills.
- Strong analytical and decision-making abilities.
- Proficiency in MS Office and familiarity with loan management systems.
Field Collection Agent (FCA)
Jobs at Newark Frontiers
We are hiring a Field Collection Agent (FCA) to support loan recovery through on-the-ground engagement, field visits, and customer negotiations.
This role is suited for individuals with resilience, strong communication skills, and the ability to work in dynamic environments. Responsibilities include account follow-up, recovery planning, field operations, and reporting.
Candidates should be highly organized, professional, and comfortable working in both structured and field settings.
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Team Leader
Jobs at Newark Frontiers
Newark Frontiers is hiring a Team Leader to guide branch performance, support customer success, and lead teams in delivering sustainable financial solutions.
This role requires strategic thinking, operational oversight, and strong leadership skills. The successful candidate will be responsible for financial analysis, loan approvals, customer experience, team supervision, and growing the branch portfolio.
The Team Leader supports and motivates the branch team to achieve branch targets, ensure customer satisfaction, and meet long-term goals in line with the company’s vision and values. They oversee customer applications, approvals, loan disbursements, and collections.
RESPONSIBILITIES
- Prepare financial breakdown and analysis for the branch.
- Manage and supervise employees, providing day-to-day leadership and oversight.
- Maintain and oversee all procedures and processes.
- Oversee approvals of loans, lines of credit, and other financial plans.
- Assist with customer service and satisfaction.
- Market the branch within the community to attract business.
- Record and research all financial information for analysis.
- Document and interpret complex financial information for clients.
- Advise on procedures and policy implementation.
- Forecast and plan according to company objectives.
- Grow the branch’s number of accounts.
Collection Officer
Jobs at Newark Frontiers
We are recruiting a Collection Officer to join our credit and recovery team at Newark Frontiers.
This position is ideal for a professional with experience in debt recovery, strong negotiation skills, and the ability to manage high-pressure interactions.
The Collection Officer will follow up on overdue accounts, negotiate repayment plans, maintain collection records, and support the overall credit control process.
Minimum requirements include a diploma in Credit Management or related field, one year of experience in collections, and strong integrity and professionalism.
The Collections Officer will follow up on overdue accounts, negotiate repayment plans, maintain collection records, flag high-risk accounts with loan officers, and prepare recovery reports.
Requirement
- Diploma in Credit Management, Business Administration, or related field.
- Experience in debt recovery, collections, or credit control (minimum 1 year).
- Strong negotiation and conflict resolution skills.
- High integrity and ability to work under pressure.
- Willingness to travel and work in the field.
How to Apply for Jobs at Newark Frontiers
- Apply now. Send your resume or CV to our email careers@newarkfrontiers.co.ke
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