Jobs at Alba Hotel Meru
Alba Hotel is a luxurious four-star boutique hotel located in the quiet up-market of Milimani suburb, in Meru (215 kilometers from the capital Nairobi). Targeting the travelling business executive in mind, the hotel offers complimentary high-speed wireless internet in the rooms and throughout the premises. Jobs at Alba Hotel Meru
Alba Hotel Careers
- Accounts Payables
- Waiter
- Receptionist
Receptionist
Jobs at Alba Hotel Meru
We are Hiring
Join our team
We are looking for a Front Office Agent responsible for increasing customer satisfaction by providing efficient, prompt, and courteous Front Office services connected with arriving, in-house, and departing guests. They should be able to work closely with all key business partners in order to achieve quality results in guest experience.
RESPONSIBILITIES:
- Welcomes and checks in guests professionally, ensuring a smooth arrival to departure experience.
- Provides information about the hotel and local area.
- Allocates rooms, issues keys, and updates guest records accurately.
- Manages reservations and applies yield strategies to maximize revenue.
- Follows credit procedures to minimize revenue loss.
- Coordinates room status with housekeeping for check-ins, check-outs, and special requests.
- Maintains key control and communicates room availability to the Front Office Team Leader.
- Responds to guest complaints using the ABC approach and escalates when needed.
- Promotes teamwork and communicates effectively with colleagues and supervisors.
- Performs duties efficiently in line with hotel policies and service standards.
QUALIFICATIONS;
- Diploma or bachelor’s degree in Tourism/Hotel Management or its equivalent
- 2+ years of experience, preferably in a 4-Star or 5-Star Hotel.
- Strong communication and problem-solving abilities.
- Ability to work cohesively and collaboratively as part of a team
- Presentable, well-spoken individual
Accounts Payables
Jobs at Alba Hotel Meru
We are Hiring
Join our team
Accounts Payables is the officer responsible for all outflows leaving the hotel’s coffers and will assist in the production of financial and accounting reports and ensure effective and efficient management of financial and material resources of the organization. They are also in charge of the property’s compliance with tax requirements in the computation and timely remitting of all taxes, levies, and regulatory charges and licenses.
RESPONSIBILITIES:
- Receiving, verifying, and processing invoices from vendors.
- Preparing and executing payments to vendors according to agreed-upon terms.
- Reconciling accounts payable records with vendor statements and bank statements.
- Ensuring compliance with company policies and procedures, as well as relevant regulations.
- Preparing reports on accounts payable activity, including aging reports and payment forecasts.
- Maintaining positive relationships with vendors and internal stakeholders.
- Assisting with the month-end closing process by preparing journal entries and reconciliations.
QUALIFICATIONS:
- Relevant degree/diploma in Finance, Accounting, or related business discipline, from a recognized academic institution.
- Maintain currency of the Kenya Taxation Code
- Good knowledge of the SUN system & Micros Material control
- 3 years’ experience working in the Accounts/Finance Management function within the hospitality industry.
- Solid knowledge of MS Office, particularly Excel and Word
- CPA (K) or ACCA certifications
Waiter
Jobs at Alba Hotel Meru
We are Hiring
Join our team
We are looking for a talented and experienced Waiter to join our team. The ideal candidate should have a genuine passion for providing outstanding guest service, with excellent skills in order taking, serving, and guest engagement.
RESPONSIBILITIES:
- Welcome guests and provide food and beverages promptly and courteously.
- Maintain cleanliness of all work areas and equipment.
- Offer menu explanations and suggest wine pairings.
- Assist with guest queries and requests efficiently. Maximize revenue through upselling and maintaining a high standard of service.
- Ensure that customers are correctly charged as required, present the bill and take payment from
the customer in accordance with the procedures of the hotel. - Comply with health, safety and environmental standards.
QUALIFICATIONS:
- Bachelor’s degree / Diploma in Hotel Management
- 2 years’ experience in a similar position in a (4/5 star) Hotel.
- Commitment to professional values and integrity
- Strong interpersonal and problem-solving abilities.
- Very good command of written and spoken English.
- Able to work flexible hours
How to Apply
Please share your CV on careers@albahotels.co.ke
Visit Here
Apply by 8th July 2025
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